Contact Us

Q. Can I legally buy cigarettes by mail?
A. Yes! Buying cigarettes by international mail is legal, as long as it is carried out in accordance with international postal regulations and standards. The contents of the parcel must be stated for the destination country postal authorities.

Q. How can you acquire the cigarettes so cheaply?
A. We have a provider that can ship cigarettes legally. They will provide the products to you at a low cost.

Q. Are your prices competitive?
A. Yes. Our prices are the best we can offer. Please check around and try to find another site that has better prices and let us know if you do!

Q. How do you verify that your buyers are over 18 years of age?
A. Currently, we accept PayPal as the only payment method. Before making any orders after receiving payment, we verify the age by ensuring that a credit card was used to make the purchase.

Q. What if I can’t find my brand for sale here?
A. Please let us know which brand you desire and we will try to get them for you at a cheap, competitive price! Currently we can acquire for the consumer most of the premium brand cigarettes.

Q. Is this really legal?
A. Ordering tobacco products through the mail, in most cases when the products are ordered for personal use and for use by a non-minor (someone over 18 in the USA), is completely legal. You are responsible for checking your local and jurisdictional laws regarding ordering of tobacco products for personal use. It is not legal to order products for resale. You must have a license to resell tobacco products in most jurisdictions. Again, we must stress that, you are fully responsible for all legal matters related to ordering and use of products through this web site. On this web site, the orders are placed on your behalf, and we will act as the purchase coordinator and tracking consultants. This is your order being redirected to the lowest priced seller overseas. During this transaction, the fee we charge and keep is simply the difference in what you pay to us, and what we pay to our supplier(s), minus financial processing fees, like what we pay to Paypal, or our suppliers, or other credit card processors. At times we will split an order among many suppliers to fill your order in a timely manner, and this process is also part of how we earn our consulting fee from you in this transaction.

Q. Why is Shipping “Free”?
A. To simplify the order form. The cost is “included in the price”.

Q. Are the mailing times guaranteed?
A. No. Mail deliveries can be affected by mailing problems in the destination country.

Q. I purchased five cartons of cigarettes one week ago and I have only received one carton. Is that normal?
A. Yes. The cartons are shipped on the same day but only rarely reach destination together. The time between the first and the last delivery is in average 2 to 3 days in US and the Mediterranean area and 5 to 10 days in the rest of the world.

Q. What does “Each carton separate delivery” mean?
A. Example: If you order five cartons of cigarettes at once you will receive five separate parcels. Each parcel will be shipped immediately and not extended in time.

Q. Why can’t you send me a single parcel containing more cartons?
A. Because it would be subject to duty since the weight and value would not fall within the prescribed international parameters

Q. How are the cigarettes delivered?
A. The cigarettes will arrive in your mailbox.

Q. How long will it take to receive my cigarettes?
A. Regular shipping will take 14-28 days.

Q. Do I have to pay a fee to join?
A. No. We charge no extra fees and this isn’t a private club.

Q. Can I pay by postal order or by check?
A. No. You can only pay by credit card through PayPal.

Q. Is it safe to send you my credit card details?
A. Yes. Your credit card information is secure through the PayPal server. To determine if your connection is secure, look for the little padlock in the bottom of your browser.

Q. Do you sell other brands of cigarettes in addition to those advertised at your site?
A. No. The only brands we sell are shown on the Home and Order pages, but contact us with requests and we will research them.

Q. Will you be offering other brands in the future?
A. Yes. The number and type of available brands may change in time.

Q. Are these cigarettes first choice?
A. Yes. The cigarettes are of the highest quality available on the market.

Q. Are these cigarettes old or stale?
A. No. These are first rate cigarettes!